Terms of service clear by design
A straightforward account of how you may use this website and what governs that use.
By accessing this website, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws in England and Wales. If you disagree with any part of these terms, please discontinue use of this site immediately.
Website use, not legal advice
Website use, not legal advice
Browsing the site
You're free to explore our pages, read our thinking, and see how we approach reliability culture. No commitment implied.
Consulting services
Real work begins only when we both sign a separate agreement. Website use alone never starts a consulting engagement.
Separate agreements
Each project gets its own terms, scope, and deliverables. We agree them in writing before any analysis begins.
No unintended contract
We don't want you bound by fine print you never read. That's why these pages stay distinct from active engagements.
What do we own, and what are we liable for?
These terms are provided for general information only. Our consulting services are governed by separate written agreements.
Our IP is ours
All content on this site, including our bespoke methods, belongs to von Haenisch Consulting.
No unauthorised use
You may not copy or reuse our materials without written permission from us.
Liability has limits
We are not liable for indirect losses arising from your use of this website.
Third-party links
We are not responsible for the content or practices of external sites we link to.
Your responsibility
You are responsible for how you use the information and tools on this site.